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The Administrative Dental Assistant,

Edition 6

Editors: By Linda J. Gaylor, RDA, BPA, MEd

Publication Date: 27 Mar 2024

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Gain the knowledge and skills you need to manage a modern dental practice! The Administrative Dental Assistant, 6th Edition explains how to perform key office tasks such as patient scheduling, inventory control, basic bookkeeping, and records management. Not only does the book guide you through day-to-day office functions, but it helps you master problem-solving skills and learn communication tools and skills as you become an effective member of the healthcare team. Written by respected Dental Assisting educator Linda J. Gaylor, this practical guide also includes online exercises and downloadable Dentrix practice management software for plenty of realistic, hands-on practice.

Key Features

Comprehensive coverage and a clear, concise organization make it easier to understand how to organize and operate today’s dental office
Procedures boxes provide step-by-step instructions on a wide variety of dental office duties
"Anatomy of…" illustrations help to describe common office functions, computerized forms, and dental office equipment
Patient Records provide examples of electronic and paper forms with an explanation of how to use and fill out the forms
What Would You Do?, Food for Thought, and HIPAA boxes highlight key information and help you to apply what you have learned and to develop critical thinking and problem-solving skills
Career-Ready Practices activities at the end of each chapter provide assignments allowing you to practice the specific skills needed in today’s dental office

New Features

NEW! Content addresses managing a dental office during national and worldwide public health emergencies, such as the COVID-19 pandemic, and includes updated information on digital office systems
NEW! Enhanced coverage of bookkeeping and financial problem-solving skills is added
NEW! Updated Dentrix Learning Edition based on Dentrix G7.3 provides experience working with practice management software to prepare for externships, and may be downloaded from the Evolve website
NEW! Updated computer assignments on Evolve correlate with the new Dentrix Learning Edition, providing realistic on-the-job practice

About the author

By Linda J. Gaylor, RDA, BPA, MEd, Retired Coordinator, Curriculum and Instruction San Bernardino County Superintendent of Schools Regional Occupational Program, Career Training, and Support Services San Bernardino, California, USA

PART I Introduction to the Dental Profession
1. Orientation to the Dental Profession
2. Dental Basics

PART II Communication Skills: Principles and Practices
3. Communication Skills and Tools
4. Written Correspondence and Electronic Communication
5. Patient Relations
6. Dental Healthcare Team Communications

PART III Managing Dental Office Systems
7. Computerized Dental Practice
8. Patient Clinical Records
9. Information Management and Security
10. Dental Patient Scheduling
11. Continuing Care Program (Recall or Re-Care Systems)
12. Inventory Management
13. Office Equipment

PART IV Managing Dental Office Finances
14. Financial Arrangement and Collection Procedures
15. Dental Benefit Plan Processing
16. Bookkeeping Procedures: Accounts Payable
17. Bookkeeping Procedures: Accounts Receivable

PART V Managing Your Career
18. Employment Strategies

ISBN: 9780323934961

Page Count: 336

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Access to teacher/student resources is available to registered users with approved review copies or confirmed adoptions. To review this material, please request a review copy.

Career-Ready Practice Answer Key Career-Ready Practice Grading Ru Image Collection TEACH Answer Keys TEACH Lesson Plans TEACH PowerPoints TEACH Student Handouts

Dentrix Practice Management Soft Practice Quizzes Computer Assignments Forms Dental Office Online Simulation