Effective communication skills are crucial in all aspects of nursing and midwifery practice - this book will enable readers to communicate effectively and with confidence in their professional practice. It focuses on the communication skills needed for the development of effective professional and therapeutic relationships. It is a 'how to do it' book that relates the theory of effective and ethical communication to the practice of nursing and midwifery and provides a framework for developing communication skills to meet a variety of situations.
Key Features
Helps readers to: ensure respect and dignity; communicate assertively; develop empathy and comfort skills; communicate effectively in a team; deal with difficult situations; and reflect on actual practice Offers an easy to use, attractive 2 colour design throughout. Written in a clear, consistent style to aid comprehension. Further reading and references point to the evidence and knowledge baseNew Features
All the chapters have been revised in line with up-to-date literature, professional practice guidelines and research
0-7234-3536-7, 978-0-7234-3536-5, Sully & Dallas: Essential Communication Skills for Nursing and Midwifery E-Book, Apr-2005
978-0-7020-4438-0, Sully & Dallas: Essential Communication Skills for Nursing and Midwifery E-Book, 2e, May-2010
0-7234-3474-3, 978-0-7234-3474-0, Nicol, Bavin, Cronin & Rawlings-Anderson: Essential Nursing Skills, Clinical skills for caring, 3e, Apr-2008
0-7234-3348-8, 978-0-7234-3348-4, O'Carroll & Park: Essential Mental Health Nursing Skills, Jun-2007
978-0-7234-3599-0, Sully & Dallas: Essential Communication Skills for Nursing Practice Text and Evolve eBooks Package
All nurses and midwives especially pre-registration students
Healthcare assistants
Other healthcare professionals
A very detailed look at communication within midwifery practice. Gives the opportunity for reflection on learning and activities to work through as an individual or in group. A great resource for students or lecturers.
Excellent resource.
The book is well written with an excellent breakdown of the key components of communication and the use of scenarios that allow the student to contextualise what has been discussed and apply the principles to their own practice.
Essential Communication Skills for Nursing & Midwifery (ed. M. Nicol) on the one hand offers a good contribution to the course of “Basics of patient conducting” giving a thematic overview of the most relevant psychological considerations of communication in general with the help of which Students can more effectively integrate their previous knowledge. On the other hand, there are also some covered burning points in the book derived from the present care culture and teamwork habits demonstrated by situations as e.g.: “Distressing interlude”: the physiotherapist didn’t understand the patient’s anxiety (pp. 66). “Dealing with an angry outburst”: waiting all morning for the neonatologist prior to discharge home (pp. 79). In Box 6.1 “Examples of verbal responses”: the doctor has forgotten to request investigations for one of the patients (pp.108). All of the highlighted examples give excellent solutions for managing the cited conflict situations, but preventing them (e.g. in the first example the peer supervision asked by Peter is helpful for him, but the questions are still open: what happens in other similar cases with the other nurses and other patients’ paramount physical and emotional wellbeing as well). Inter-professional teamwork, patient-centered care, patient safety, equity in treatment quality, patient satisfaction, job satisfaction, and not least cost-effectiveness depend on a great measure of human factors. Communication skills alone are useful but not enough to solve the emerged problems or decrease the effectiveness of the so-called “hidden curriculum”. The inspected book as recommended reading - completed by teacher/mentor discussions of the traditional perspectives on the development of nursing professionalization - can give a valuable contribution for BSc/MSc students to the preparation for their upcoming complex professional roles.