Computer-supported cooperative work is a field devoted to understanding group work processes and developing tools to enhance collaborative efforts. This book provides a comprehensive view of this dynamic area through a collection of articles from its diverse contributing fields, with introduction and analysis by the editor.
Part 1 provides a concise history of the field, defining its early goals and seminal projects. In Part 2, current projects and their underlying technologies, including hypertext and database technologies for information sharing, are presented and evaluated. Finally, Part 3 outlines the theories and empirical studies guiding system design based on understanding human dynamics as well as system dynamics. Each section includes reprints, attractively re-typeset, of important papers from the seminal conferences and publications laying the foundations for the field.
Edited by Irene Greif
PART 1: VISIONS AND FIRST STEPS TOWARDS CSCW
Early Visions
- 1. As We May Think, Vannevar Bush
- 2. A Conceptual Framework for the Augmentation of Man's Intellect, Douglas C. Englebart
- 3. Toward High-Performance Knowledge Workers, Douglas C. Englebart
Early Research Projects
- 4. A Research Center for Augmenting Human Intellect, Douglas C. Englebart
- 5. Authorship Provisions in AUGMENT, Douglas C. Englebart
- 6. Interactive Human Communication, Alphonse Chapanis
Related Technologies
- 7. Application of Information Networks, J.C.R. Licklider and Albert Vezza
- 8. Thinking Ahead: What to Expect from Teleconferencing, Robert Johansen and Christine Bullen
- 9. Office Information Systems and Computer Science, Clarence A. Ellis and Gary J. Nutt
PART II: NEW TECHNOLOGIES FOR CSCW
Domain-Specific Coordination Support
- 10. Communication and Management Support in System Development Environments, Beverly I. Kedzierski
- 11. Callisto: An Intelligence Project Management System, Arvind Sathi, Thomas E. Morton, and Steven F. Roth
- 12. Semistructured Messages are Surprisingly Useful for Computer-Supported Coodination, Thomas W. Malone, Kenneth R. Grant, Kum-Yew Lai, Ramana Rao, and David Rosenblitt
Support for Meetings
- 13. Beyond the Chalkboard: Computer Support for Collaboration and Problem Solving in Meetings, Mark Stefik, Gregg Foster, Daniel G. Bobrow, Kenneth Kahn, Stan Lanning, and Lucy Suchman
- 14. A Performing Medium for Working Group Graphics, Fred Lakin
- 15. Computer-based Real-Time Conferencing Systems, Sunil Sarin and Irene Greif
Technology
- 16. Hypertext: An Introduction and Survey, Jeff Conklin
- 17. Data Sharing in Group Work, Irene Grief and Sunil Sarin
- 18. Diamond: A Multimedia Message System Built on a Distributed Architecture, Robert H. Thomas, Harry C. Forsdick, Terrence R. Crowley, Richard W. Schaaf, Raymond S. Tomlinson, and Virginia M. Travers
- 19. An Experiment in Integrated Multimedia Conferencing, Keith A. Lantz
PART III: CSCW DESIGN THEORIES
Recent Theoretical Approaches
- 20. Computing and Organizations: What We Know and What We Don't Know, Paul Attewll and James Rule
- 21. Electronic Markets and Electronic Hierarchies, Thomas W. Malone, Joanne Yates, and Robert I. Benjamin
- 22. Evolution of an Organizational Interface: The New Business Department at a Large Insurance Firm, Andrew Clement and C.C. Gottlieb
- 23. A Language Perspective on the Design of Cooperative Work, Terry Winograd
Empirical Studies
- 24. Social Psychological Aspects of Computer-Mediated Communication, Sara Kiesler, Jane Siegel, and Timothy W. McGuire
- 25. Reducing Social Context Cues: Electronic Mail in Organizational Communication, Lee Sproull and Sara Kiesler
- 26. Cognitive Science and Organizational Design: A Case Study of Computer Conferencing, Kevin Crowston, Thomas W. Malone, and F. Lin
- 27. Relationships and Tasks in Scientific Research Collaborations, Robert Kraut, Jolene Galagher, and Carmen Egido
- 28. The Variable Impact of Computer Technologies on the Organization of Work Activities, J. Blomberg
Index
